What does “unlimited” exams and office visits mean? Can I schedule any time I want?

Bestlife members with pets enrolled in Premium or Core plans receive an unlimited number of veterinary visits included in their 12-month membership. Members are subject to follow their primary Bestlife vet center’s standard request and scheduling policies; the unlimited exams benefits do not grant the ability to walk-in without an appointment or the ability to be seen outside of normal appointment hours.