Download & Registration
- How do I sign up for Yourgi?
- I’m not able to finish registering in the app, and I get a network error after I create a password during registration.
- When I enter my phone number to join Yourgi there are duplicate pets or accounts to import.
- I entered my phone number to join Yourgi but it didn’t pull up my existing center account information to be imported to my app.
Incorrect Personal or Pet Information
- My account is showing pets that are deceased, or that I no longer have, how can I remove them?
- My account is missing pets, my pets are incorrect, or I have duplicate pet profiles on my account. How do I fix this?
- My personal information is incorrect in the app. How can I fix it?
- I’ve signed up with Yourgi but my pet’s information is incorrect.