Yourgi Bestlife

Purchasing a Membership

• Where can I purchase Yourgi Bestlife?
• What is the best way to obtain an estimate for services using my Yourgi Bestlife plan benefits?
• How long does my pet’s Yourgi Bestlife membership last?
• Can subscriptions be purchased as gifts?
• Can I purchase one subscription for multiple pets?

General Bestlife

• If I have multiple pets and want them all enrolled in Bestlife, do you offer bundles or discounts on multiple plan purchases?
• Do Bestlife plans cover all the pets in my household?
• How can I prepay for services (boarding, daycare) with my Bestlife benefits?
• Is Yourgi Bestlife pet insurance?

Cancellations or Changes to an existing Membership

• Can I upgrade my Bestlife plan? If so, when can I, and what must I do?
• Can I downgrade my Bestlife plan?
• I thought I signed up for a different Bestlife plan. What can I do?
• Can I cancel my Bestlife plan before I fulfill my 12-month membership?

How to Redeem Benefits

• How will I know which benefits I’ve consumed fully and which I still have available?
• How do Yourgi Bestlife members use their membership at checkout?
• Where can I redeem my Yourgi Bestlife benefits?

General Membership Service

• Where can I find the Yourgi Bestlife terms & conditions?
• How many free days of daycare/boarding will I receive with my membership?
• If my vet office offers holistic, acupuncture, or Chinese herbal medicine, will those services also have discounts included in any Yourgi Bestlife plans?
• What’s covered in the “unlimited” exams benefit for Premium and Core plans?
• What does “unlimited” exams and office visits mean? Can I schedule any time I want?
• Do Yourgi Bestlife members need to make reservations for their free days of daycare/boarding?

Future Membership

• Can subscriptions be purchased as gifts?
• Will you offer Yourgi Bestlife for cats in the future?
• What types of pets are eligible for these Yourgi Bestlife memberships?

Additional Support

• My question wasn’t answered by an existing FAQ - If I need extra support, who can I contact?